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Technical Support
 
If your query is of a technical nature you can find information and downloads for all of our products here.
 
Postage Meters & Franking Machines
Inserting and Folding Machines
Addressing Printers
Electronic Scales
Other Products
 
 Postage Meters & Franking Machines
 
How do I add funds to a meter?
Modem Meter Reset
Non Modem Meter Reset
How do I clear a message?
Clearing 'Data Capture To Do'
Clearing 'Inspection Due'
How do I get IntelliLink updates?
Download your updated Enhanced Software/Rates
How do I change settings on my equipment?
Changing Preset Keys for B781
Changing the Year on a Meter
Changing the printed message on a B98102
Programming a dial prefix for modem reset meters (B7A1 & B751)
How do I Install Slogans?
Installation of slogans on Postage Meters
Material Safety Data Sheets
B700 Thermal Ribbons
DM Series Red Ink
DP Series C6120A Red Ink
Paragon Black Ink
Shipping Fluid Gem Meter
U Series Ink
 
 Inserting and Folding Machines
 
Material Safety Data Sheets
EZ Seal Sealing Fluid
 
 Addressing Printers
 
AddressRight™ & Bryce Printer Drivers
Downloads
Material Safety Data Sheets
HP Ink 51629 Series No.29
HP Ink 51645 Series No.45 Black
HP Ink C8842A versatile Black
HP Ink 51641 Series no 41
HP Ink C6195A
HP Ink C6119A
HP Ink 51626 Series no 26 Black
Collins Complete Ink
Collins CM-557H Ink
 
 Electronic Scales
 
How do I fit a new PROM chip on my scales?
Fitting a new PROM chip: N500 | N700 - N900
How do I add amounts manually on my scales?
Adding Amounts Manually
How do I preset amounts onto my scales?
Programming Presets on Scales
 
 Other Products
 
Faxes
How do I change settings on my equipment?
Changing Time/Date on Fax Machine
Material Safety Data Sheets
1100 Facsimile Toner
1100 Facsimile Drum
4100 Facsimile Toner
4100 Facsimile Drum
4100 Facsimile OK Stamp Ink
9400 Facsimile Toner
9400 Facsimile Drum
9500 / 9520 / 9550 Facsimile Image Cartridge
9620 Facsimile Toner
9620 Facsimile Drum
9720 / 9750 Facsimile Image Cartridge
9820 / 9830 Facsimile Image Cartridge
9820 / 9830 Facsimile Image Drum
9820 / 9830 Facsimile Image Toner
9910 / 9920 Facsimile Toner
9910 / 9920 Facsimile OK Stamp Ink
9930 / 2050 Facsimile Toner
9930 / 2050 Facsimile OK Stamp Ink
 
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