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|  |  |  | |  | | For all enquiries, please call or email us now. |
|  | | Mon - Fri: | 8am - 7pm (AEST) |
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| | | | What is IntelliLink®? | | | IntelliLink® is unique to Pitney Bowes and is simply a framework for growth. All new Pitney Bowes Postage Meters are IntelliLink® enabled, allowing you to download funds, the latest postal rates and software updates & enhancements straight to your Postage Meter. |
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| | | | What is a Postage-By-Phone® account? Do I have one with Pitney Bowes? | | | A Postage-By-Phone® account is a trust account held with Pitney Bowes and is the account you deposit funds into, prior to downloading to a Postage Meter. Australia Post Business Credit Accounts can also be linked to a Postage-By-Phone® account.
If you have a new Pitney Bowes Postage Meter or a Franking Machine (from Oct 2002), you have a Postage-By-Phone account. |
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| | | | What is the Postage-By-Phone® Data Centre? | | | The Postage-By-Phone® Data Centre (or Data Centre) is a secure location that houses the computers and infrastructure to securely transmit information to and from your Postage Meter.
Every time you connect your Postage Meter to download rates or more funds, you connect to Postage-By-Phone® Data Centre. Some Postage Meters make reference to, “connecting to Data Centre” on the screen when downloading funds, custom slogans or new rates. All current Postage Meters must connect to the Data Centre within a specific period of time and will prompt you to connect. |
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| | | | We have changed our name/address, who do I need to notify? | | | You will need to notify Pitney Bowes Australia Pty Ltd and/or Pitney Bowes Credit Australia Ltd (Notify Pitney Bowes Credit Australia Ltd if you have financed (ie renting) your equipment) in writing, on your organisation’s letterhead of your new address. We require this “in writing on your organisation’s letterhead” to ensure we change the address of the correct organisation. Ensure you include either the serial number of the equipment, your customer number or your rental contract number as a reference.
You can fax this notification to: 02 9475 3451. |
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